inqubomgomo yokubuyiselwa
Ukubuyisela nokubuyisela imali
Siqinisekisa ukwaneliseka kwakho ngemikhiqizo yethu. Kodwa-ke, ngokuya ngezidingo ze-EU Online kanye neBanga Lokuthengisa, unelungelo lokukhansela i-oda lakho nganoma yisiphi isikhathi ezinsukwini eziyi-14 zokuthola izimpahla zakho. Isikhathi sokukhansela siphela ekuphelelweni yisikhathi sezinsuku zokusebenza eziyi-14 eziqala ngosuku olulandela usuku othole ngalo izimpahla.
Izimiso eziyisisekelo zokubuyiselwa kwemali kungxenyekazi yethu eku-inthanethi:
1. Ungakhansela i-oda lakho noma kunini ngaphambi kokugcwaliswa ngokugcwele bese uthola imali ephelele yokubuyiselwa imali. Awudingi ukuxhumana nathi ukuze wenze kanjalo. Vele uchofoze u- "khansela" noma ikhasi lokuqinisekisa i-oda lakho noma ekhasini le-akhawunti yakho.
2. Ungakhansela i-oda lakho nganoma isiphi isikhathi noma ngabe usugcwalisiwe zingakapheli izinsuku eziyi-14 uthole impahla - Chofoza nje lapha. Bhala isizathu sokubuya, noma ngabe nje awusayithandi noma awusayidingi bese uthola ilebula lakho lokuthumela ekubuyiseleni ku-imeyili yakho. Uzobuyiselwa imali ezinsukwini eziyi-10 ngemuva kokuthi samukele into yethu futhi sayibuyisela kabusha.
3. Ukuthola imbuyiselo sicela ubuyisele umkhiqizo wakho ungavulwanga esimweni sawo sokuqala futhi uhlanganiswe ngokuphepha ezinsukwini eziyi-14 zokuthola iphasela lakho futhi kuzokhishwa imali ephelele kuzosuswa izindleko zokulethwa nokuqoqwa. Izindleko zokuthumela nokuphatha azibuyiswa ngaphandle kokuthi izimpahla ezilethwayo bezingalungile, zilimele noma zinamaphutha. (Lokhu akuwathinti amalungelo akho asemthethweni uma kwenzeka impahla ingalungile).
Ngicela uqaphele - uma ukhetha ukuthumela into ngokwakho hhayi ngenkonzo yethu yokuqoqa izithunywa sincoma ukusebenzisa izinsizakalo ezifanele ukumboza inani lomkhiqizo wakho uma kwenzeka kukhona umonakalo owenzeke ngesikhathi senqubo yokubuyisa.
Izinto ezingafuneki ezibuyela kithi ezilimele ezingazange zithuthwe kusetshenziswa iqoqo lethu le-courier eligunyaziwe noma ukuyeka umsebenzi ngeke zibuyiswe.
Ngokuhambisana ne-EU's 2000 Distance Selling Regulations, unelungelo lokukhansela i-oda lakho zingakapheli izinsuku eziyi-14, kusukela osukwini okulethwe ngalo izimpahla kuwe (noma ngumuntu owaziwa nguwe osayinele izimpahla zakho kumphathi wethu) . Ngalesi sikhathi ungasibuyisela Izimpahla kithi ukuze usibuyisele imali egcwele. Sizonikezwa imbuyiselo ephelele uma nje izimpahla sibona ukuthi zisesimweni esifanayo naleso ebesilethelwe sona nokuthi isicelo sokukhansela sitholwa ngokubhaliwe. Noma imuphi umyalo okhanseliwe uzobuyiselwa imali zingakapheli izinsuku eziyi-10 usitholile izimpahla ezibuyisiwe. Uma izimpahla ezibuyisiwe zingathathwa njengathi zisesimweni esifanayo naleso ebesilethwa kuwe, sizokubuyisela Izimpahla futhi imali yokulethwa kabusha izokhokhwa futhi izokhokhwa nguwe kithi.
Amakhasimende afisa ukukhansela ama-oda awo ngokulandela ukulethwa kufanele:
anakekele ngokufanele Impahla efanele futhi akumele ayisebenzise, ayivule noma ayidle; bese ubuyisa Impahla efanele zingakapheli izinsuku eziyi-14 kusukela ngosuku lokulethwa, igcwaliswe ngakho konke ukupakisha okufanele futhi ngaphansi kwezimo ezifanayo naleyo ezathunyelwa kuwe.
Xhumana nathi:
Ukusekela Amakhasimende
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